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AI & IntegrationEnterprise

Enterprise Search Portal

A unified AI-powered search experience for employees, integrating HRMS, ServiceNow, and Microsoft 365 with intelligent results powered by Azure OpenAI and Google Gemini.

0%

Faster Information Access

0+

Systems Unified

0%

Query Success Rate

0s

Seconds Avg Response

The Challenge

Employees were spending excessive time searching across multiple disconnected systems — switching between HRMS for leave policies, ServiceNow for IT support, and SharePoint for documents. Each system had its own search, login, and interface, leading to frustration and reduced productivity.

15+ minutes average to find information
5 different systems to search
Low employee satisfaction with internal tools

Systems Integrated

Unified search across all enterprise data sources with AI-powered understanding.

HRMS

Employee profiles, leave balances, payslips, policies

ServiceNow

IT tickets, HR requests, incident status, knowledge base

Microsoft 365

SharePoint, OneDrive, Outlook, Teams conversations

Azure OpenAI

Natural language understanding, semantic search, RAG

Google Gemini

Multi-modal search, document understanding, summaries

How It Works

From query to answer in under 3 seconds with intelligent routing.

Processing Query20%
01

Query Input

Employee types natural language question

02

Intent Detection

AI identifies query type and target systems

03

Parallel Search

Searches HRMS, ServiceNow, MS 365 simultaneously

04

AI Ranking

Results ranked by relevance using embeddings

05

Response Generation

Unified answer with source citations

See It In Action

Watch how the AI processes queries and retrieves information from multiple systems.

Enterprise AI Assistant

Connected to 5 systems

Try asking a question

Click one of the examples below to see the AI in action

Example Queries

Natural language questions employees can ask the search portal.

"What is the leave policy for new parents?"

HRMS Policy Documents

"Show my pending IT tickets"

ServiceNow

"Find the Q3 sales presentation"

SharePoint / OneDrive

"How do I reset my VPN password?"

ServiceNow Knowledge Base

"What is my remaining PTO balance?"

HRMS Employee Portal

"Latest company announcements"

SharePoint News

Technology Stack

AI & Search

Azure OpenAIEmbeddings & semantic search
Google GeminiMulti-modal understanding
Vector DatabaseFast similarity search
RAG PipelineRetrieval augmented generation

Integration Layer

Microsoft Graph APIMS 365 data access
ServiceNow REST APITickets & knowledge base
HRMS ConnectorsEmployee data sync
Azure FunctionsServerless orchestration

Results & Impact

Before

  • 15+ minutes to find information
  • 5 different logins required
  • Inconsistent search results
  • No AI-powered understanding

After

  • Under 3 seconds average response
  • Single unified search interface
  • AI-ranked relevant results
  • Natural language queries supported

70%

Faster access

85%

Success rate

3s

Avg response

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